Contact FEATURE Customer Service
FEATURE Phone Numbers and Emails
Customer Service Number:
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(702) 463-3322Spring Mountain Store
Customer Service:
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(818) 912-6148Calabasas Store
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(480) 564-1041Scottsdale Store
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(702) 272-0324Wynn Plaza Store
FEATURE Emails:
How to Contact FEATURE?
Most Popular Number:
| Total calls: 188 | Last call: Jan 18, 2025 |
FEATURE Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FEATURE is 7024633322. 82% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as FEATURE may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FEATURE is 7024633322. 82% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as FEATURE may ask you for the following information to identify you as a customer: order id or tracking no.
People call FEATURE mainly because of activation/ cancellation, return/ replace, shipping and delivery.
The best email to contact FEATURE is support@feature.com. 97% of customers use this email address to address their issues and concerns.
Contact Information
FEATURE Website:
FEATURE Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
3131 S. Las Vegas Blvd.
Las Vegas, NV 89109
4751 Commons Way, Ste I,
Calabasas, CA 91302
15147 N. Scottsdale Rd., Ste 185
Scotssdale, AZ 85254
How Good is FEATURE's Customer Service?
Summary of FEATURE Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FEATURE?
Shipping and Delivery Question:
- “Never received my order”
- “Order not received”
- “Lost package”
Activation/ Cancellation Question:
- “Duplicate order trying to cancel”
- “Cancel order”
- “Cancel an item in order”
Return/ Replace Question:
- “Return policy”
- “Return”
- “I need to return an item.”
Request for Information Question:
- “About my order is cancelled I want my shoes”
- “No updated”
- “Looking for my package”
Payments and Charges Question:
- “Paid for 2 day shipping an it won’t be here till 5 day”
- “I put purchased a pair of shoes and used shop to set up payment plans. It's time for second payment and I still haven't received the shoes. I go to my account on Feature and by my order it said returned so I sent an email trying to figure out why.”
- “Payment”
Product/ Service Question:
- “A purchase”
- “Problem with an order”
- “I placed on order and would like to change sizes before shipped”
Website/ Application Question:
- “Can’t order through the website”
- “Can't locate order online to initiate an exchange”
Refund Question:
- “Refund”
Cards Question:
- “Card declined”
Other Question:
- “To see if my order was processed”
- “Track pkg”
- “Because my Jordans 12 blueberry I order to come back in 2 days before Christmas I need them because I wanted order them if they did”
Compare FEATURE Customer Service To
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